By Jeannie Chapman


A home insurance agent can also be referred to as indemnity sales men/women and their main duty is to sell home polices to clients. There are thousands of these brokers worldwide and not all possess the same characteristics. It is therefore very important that clients choose the brokers that are well informed and experienced in their field of work. There exist only two types of brokers; captive and independent. The former strictly works for one company while the latter can represent multiple organizations. It is important to understand the differences.

Several avenues exist which clients can use to find agents. One is the internet, from friends and relatives and some can be found through trade organizations. There are websites that show majority of the recognized dealers and there ratings according to customer service and their efficiency. It is essential that buyers go for dealers within their financial capability.

Colleagues, friends, neighbors and family members are a good source of information. Buyers are required to ask around from associates what they liked about each specific broker. The chosen broker ought to be a professional with no past malpractice cases. Buyers must ensure that the broker specializes in residential policies only.

A list of preferred agents should then be drawn, after which interviews are in order. Every dealer is required to plead their case clearly detailing the amount of premium that the client will be expected to pay. Picking a broker should be solely based on the capability to meet the buyer needs and desires. You need someone who will present you with the best offers at all times.

Working knowledge is crucial in choosing a dealer. Knowledge enables the broker to know the variety of covers available in the market that best suits the client. Every question regarding the type of cover must be clarified at this point. If the agent is not familiar with the preference of the buyer he should be dropped.

Licensing shows the degree of professionalism on the part of the agent. All brokers are required to be licensed so that they are recognized by the law. Buyers should check the history of agents to assess whether they are trustworthy. In addition, the client must feel comfortable in hiring this professional.

Sales people are required to have impeccable communication skills. This is not the chance for the agent to use all the complicated words they use back at their offices when talking to their colleagues. The brokers must be able and willing to explain things to the client in a language that they will comprehend.

A home insurance agent is required to clearly explain the quotations to their clients as most of the claims usually have conditions attached to them. The buyer is required to know how much premium they are required to pay monthly or yearly before signing any document. It is the policy of insurance companies to call their customers within a period of thirty days. Therefore, if the client does not hear from the firm they must contact the agent.




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