Back in February, I remember watching a report on 60 Minutes titled 40 Million Mistakes: Is your credit report accurate? The piece focused on a study that indicated that as many as 40 million consumers have a mistake on their credit reports. Correspondent Steve Kroft talked to several individuals who discussed just how hard it is to get any of the credit bureaus to fix mistakes, especially Experian. Now, I'm actually someone who checks their credit report quite often.
Find out how to make credit report disputes to the three major agencies. 60 Minutes: Experian Vs Transunion Vs Equifax "A mistake on your credit report can cost you money," Kroft noted, citing loan interest rates, car financing, mortgages, and even job searches or security clearances.
I noted an incorrect address, one that I had never lived at but was listed as a residence. I was also concerned about a leasing account appearing as active that had been closed six months earlier. These both only appeared on my Experian report which I obtained via the free annual credit report link above. I wasn't freaking out about fraudulently use as I didn't see any accounts that I hadn't personally opened. However, I was fully prepared for an upward fight after watching the 60 Minutes piece and reading some Experian horror stories online. The first step involved visiting Experian's dispute website.
Step 1 - Selecting which type of credit report you have. PROBLEM 1 - the annual credit report doesn't have a report number. After doing some Google research it seems that some Experian free annual reports print with the number while others don't. Mine didn't have the number, so I selected that option. You also must have a report that is no older than 90 days if you want to open a dispute, otherwise you'll need to purchase a new one (more on that below). Step 2 - I was then asked to select which of the reports my report looked like.
Now that we have taken a look at some of the nasty elements of identity theft, we can glance at the importance of having a professional credit monitoring service to keep a watchful eye over your financial institution:
You will be afforded the opportunity here to review detailed and precise credit reports, as the credit monitoring service you sign up with will pull your information through the three major credit bureaus; TransUnion, Equifax and Experian. * You will have detailed access to every account on your credit report history in terms of the when and how they were initially established. Any time there is a noteworthy incident on your credit report that can significantly influence the particulars; a credit monitoring service will bring you up to speed and confirm that you are keenly aware of them.
"If you believe that there is a mistake, you can go to them and they have an obligation to do a reasonable investigation. They're not doing a reasonable investigation," DeWine said. "They're not doing an investigation at all." Credit reporting agencies are being accused of stonewalling customers who are desperate to correct errors. DeWine said the problem isn't making mistakes, but a refusal to fix them.
Step 6 - 12 days later I received an email from Experian that indicated that there was an outcome to the investigation. I was instructed to access a special dispute site. Step 7 - Shocking success - The address was deleted and the leasing account was updated to indicate closure! Conclusion - Finding the right way to actually dispute items on my Experian report was a challenge, but the actual process worked and was dare I say timely...perhaps I was just lucky. What has your experience been? Nightmarish?
Find out how to make credit report disputes to the three major agencies. 60 Minutes: Experian Vs Transunion Vs Equifax "A mistake on your credit report can cost you money," Kroft noted, citing loan interest rates, car financing, mortgages, and even job searches or security clearances.
I noted an incorrect address, one that I had never lived at but was listed as a residence. I was also concerned about a leasing account appearing as active that had been closed six months earlier. These both only appeared on my Experian report which I obtained via the free annual credit report link above. I wasn't freaking out about fraudulently use as I didn't see any accounts that I hadn't personally opened. However, I was fully prepared for an upward fight after watching the 60 Minutes piece and reading some Experian horror stories online. The first step involved visiting Experian's dispute website.
Step 1 - Selecting which type of credit report you have. PROBLEM 1 - the annual credit report doesn't have a report number. After doing some Google research it seems that some Experian free annual reports print with the number while others don't. Mine didn't have the number, so I selected that option. You also must have a report that is no older than 90 days if you want to open a dispute, otherwise you'll need to purchase a new one (more on that below). Step 2 - I was then asked to select which of the reports my report looked like.
Now that we have taken a look at some of the nasty elements of identity theft, we can glance at the importance of having a professional credit monitoring service to keep a watchful eye over your financial institution:
You will be afforded the opportunity here to review detailed and precise credit reports, as the credit monitoring service you sign up with will pull your information through the three major credit bureaus; TransUnion, Equifax and Experian. * You will have detailed access to every account on your credit report history in terms of the when and how they were initially established. Any time there is a noteworthy incident on your credit report that can significantly influence the particulars; a credit monitoring service will bring you up to speed and confirm that you are keenly aware of them.
"If you believe that there is a mistake, you can go to them and they have an obligation to do a reasonable investigation. They're not doing a reasonable investigation," DeWine said. "They're not doing an investigation at all." Credit reporting agencies are being accused of stonewalling customers who are desperate to correct errors. DeWine said the problem isn't making mistakes, but a refusal to fix them.
Step 6 - 12 days later I received an email from Experian that indicated that there was an outcome to the investigation. I was instructed to access a special dispute site. Step 7 - Shocking success - The address was deleted and the leasing account was updated to indicate closure! Conclusion - Finding the right way to actually dispute items on my Experian report was a challenge, but the actual process worked and was dare I say timely...perhaps I was just lucky. What has your experience been? Nightmarish?
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