By Wilhemina Forseth


Mobile marketing is perfect for keeping your current customers, however, it can be considered spam when used to try to attract new ones. Of course, you know that it is much more cost efficient to retain customers than try to get new ones. Read the following article and you will find more advice as important as this.

Remember that text messaging should really be used to retain customers. Customers that already purchase from you are usually more willing to receive direct messaging from you than new ones. Use this to your advantage by offering special deals to current customers. They will feel special from receiving the extra attention.

Maintain your program. There is nothing more disappointing for a customer than to sign up for a mobile marketing campaign and never hear anything from the company. Take the time to send customers a message at least once a week, even if it just something simple, like telling them you are glad to have them aboard.

Treat your customers like people. Instead of just bombarding them with sales information constantly, consider messaging them occasionally with relevant information to their everyday lives. If you find an interesting blog on saving money, for example, send them a link. This lets them know you are not just considering them to be a source of income for you.

Set aside at least one day a month that's wholly devoted to viewing your stats and the effectiveness of your campaign if you want to adjust properly as you go along. You would probably be better off doing this every two weeks, but once a month is probably more realistic for busy marketers.

Make sure you're keeping track of your social media presence as a mobile marketer. If you have a Facebook or Twitter page, you want to monitor what people are thinking of you and how many folks like/dislike you in general. This will allow you to fix some things to better cater to your audience.

Negative impressions of your brand can spread like wildfire over the internet, so you want to attempt to jump out in front of negative buzz with a positive spin. Mobile marketing reaches a lot of people, and things can become popular or unpopular in a hurry. If something's becoming unpopular, fix it before it catches on.

Allowing feedback from your mobile app customers can help you see your progress, along with strengthening your bond with your customers. Try to garner your prospects input whenever you can even if they want you to provide them more or to leave them be.

To wrap it up, there was plenty of key information regarding mobile marketing, as promised at the beginning of this article. Definitely give some of the suggestions mentioned consideration and you will find that you have the tools to either, greatly expand your current marketing operation or solidify your current one.




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